Refund Policy

Customer Satisfaction Guaranteed
At L&S Car Wholesale Pty Ltd, we are committed to your satisfaction. If you are not completely happy with your purchase, we offer a straightforward refund or replacement process.

1. Eligibility for Refunds
1.1. Refund requests must be made within 14 days of receipt.
1.2. Products must be returned in their original condition, unused, and with all original packaging and labels.

2. Non-Refundable Items
2.1. Custom-made or special-order products are not eligible for refunds unless defective.
2.2. Shipping fees are non-refundable unless the product was damaged or incorrect.

3. Return Process
3.1. Contact our customer service team at info@lscarwholesale.com to initiate a return.
3.2. Once your return is received and inspected, we will process your refund within 5–7 business days.

4. Replacement Policy
4.1. If you receive a defective or damaged product, we will replace it at no additional cost.
4.2. Replacements are subject to product availability.